Shipping Policy

Soglowup Shipping Policy

Soglowup is committed to providing all customers with a fast and reliable shipping service. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.


Delivery Times

Soglowup aims to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders are typically delivered within 5–14 business days. Delivery times may vary due to factors such as:

  • Weather conditions
  • High-demand periods (e.g., holidays)
  • Customs procedures (if applicable)

Free Shipping

At Soglowup, you enjoy free shipping on all orders. Regardless of your order amount or location, you’ll never pay shipping fees. This is part of our commitment to make your shopping experience as easy and enjoyable as possible.


Shipping Process

All Soglowup orders are shipped directly from our supplier. This allows us to reduce processing times and ensure you receive your products as quickly as possible. It also enables strict quality control on every item shipped.


Order Processing

  • Once your order is placed, you’ll receive a confirmation email with all purchase details.
  • Orders are processed and shipped within 24 to 48 hours.
  • Once your order is shipped, you’ll receive a tracking number via email so you can monitor your package.

Order Tracking

Soglowup provides tracking information for all orders. The tracking number you receive via email will allow you to follow your order’s progress on the carrier’s website. This way, you’ll always know where your package is and when it will arrive.


Questions & Support

If you have questions about your order or our shipping policy, our customer service team is here to help!

📧 Email: contact@soglowup.com

We strive to respond quickly and professionally to all inquiries.


Limitations & Exceptions

While we do our best to meet the estimated delivery times, unexpected delays may occur due to:

  • Customs procedures
  • Severe weather
  • Force majeure events

Soglowup is not responsible for such delays but greatly appreciates your understanding and patience in these situations.


Conclusion

Soglowup is dedicated to delivering an exceptional online shopping experience, including fast and reliable shipping. By following our shipping policy, we ensure that every customer receives their products as quickly as possible.

For any questions or additional information, feel free to reach out to us at contact@soglowup.com.

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Free Premium Shipping

Always free shipping with AusPost (Incl. Track & Trace)

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Always available within 24 hours

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Easy returns within 14 days

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